TODAY Show: Online Clothing Ripoffs
Andrea contributes to this TODAY Show segment highlighting the dangers of ordering cheap, trendy clothing from unknown online retailers.
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Andrea contributes to this TODAY Show segment highlighting the dangers of ordering cheap, trendy clothing from unknown online retailers.
Visit NBCNews.com for breaking news, world news, and news about the economy
I am in a battle with “rosewholesale”. I ordered $342 worth of clothing for my boutique and not only was it defective, from the first few items” I received, when I put a dispute “ticket” with photos, the response was “you ordered item”; yes, but that didn’t include button holes with incomplete threading, black dots, one side of a cardigan longer than the other side, faux fur detachable collar that elastic where you attach broke, etc. !
They offered me a $5 USD towards my next order. I explained that these are defective, not as pictured and poor workmanship. Given the choice to return the items (at my expense and a 85% item refund) I put a dispute in with PayPal as well as my VISA card. I was denied PayPal since it has been over 45 days (or so) but explained that my remaining order was shipped (in partial shipments) which the last items received was last week. This order was placed in early November and I am now receiving the last items! I have yet to hear from PayPal. VISA is sending me the necessary dispute papers.
I feel I should not have to pay to ship these defective items back at my cost; they should pay for that as well as replacing these items, should I choose, NOT!
I have ALL the “ticket” conversation should you choose to help me in recovery. At this point it is not about the money but to alert the consumers not to be tempted to make a purchase with this company.
GRRR!
Thank you
I too got scammed by Rosewholesale and want to know why nothing has been done about all the scam’s that continue to go on stealing millions from us? They go by many names and every day they post an AD again on facebook and a lot of times under another name. Checkout rosewholesale complaints, there are hundreds of them and this continues? Where is our protection against this sort of thing. I received a dress after 2 months that would fit my 9 year old grand daughter. It has strings handing, rip’s and tears, total garbage. It would cost more to return than I paid for it so I still do have it along with the little bag it came in. Please do your job and shut this down! How many more people will spend their hard earned money and get sucked into this scam before it stops? You did a show months ago so you know all about this. Why does it continue? We have rights! So to the complaint site and look at a response from one of the employees stating Americans are fat, continue donating, and also said FU. Seriously this is going to continue? It makes me sick.
I am sorry to hear about all your frustrations! The best thing you can do is spread the word and send a letter of complaint to Better Business Bureau so to help protect other people. I still have not received my order from SammiDress.com which I ordered in early January, before this Today show piece aired!
I am in a battle with “rosewholesale”. I ordered $342 worth of clothing for my boutique and not only was it defective, from the first few items” I received, when I put a dispute “ticket” with photos, the response was “you ordered item”; yes, but that didn’t include button holes with incomplete threading, black dots, one side of a cardigan longer than the other side, faux fur detachable collar that elastic where you attach broke, etc. !
They offered me a $5 USD towards my next order. I explained that these are defective, not as pictured and poor workmanship. Given the choice to return the items (at my expense and a 85% item refund) I put a dispute in with PayPal as well as my VISA card. I was denied PayPal since it has been over 45 days (or so) but explained that my remaining order was shipped (in partial shipments) which the last items received was last week. This order was placed in early November and I am now receiving the last items! I have yet to hear from PayPal. VISA is sending me the necessary dispute papers.
I feel I should not have to pay to ship these defective items back at my cost; they should pay for that as well as replacing these items, should I choose, NOT!
I have ALL the “ticket” conversation should you choose to help me in recovery. At this point it is not about the money but to alert the consumers not to be tempted to make a purchase with this company.
GRRR!
Thank you
I too got scammed by Rosewholesale and want to know why nothing has been done about all the scam’s that continue to go on stealing millions from us? They go by many names and every day they post an AD again on facebook and a lot of times under another name. Checkout rosewholesale complaints, there are hundreds of them and this continues? Where is our protection against this sort of thing. I received a dress after 2 months that would fit my 9 year old grand daughter. It has strings handing, rip’s and tears, total garbage. It would cost more to return than I paid for it so I still do have it along with the little bag it came in. Please do your job and shut this down! How many more people will spend their hard earned money and get sucked into this scam before it stops? You did a show months ago so you know all about this. Why does it continue? We have rights! So to the complaint site and look at a response from one of the employees stating Americans are fat, continue donating, and also said FU. Seriously this is going to continue? It makes me sick.
I am sorry to hear about all your frustrations! The best thing you can do is spread the word and send a letter of complaint to Better Business Bureau so to help protect other people. I still have not received my order from SammiDress.com which I ordered in early January, before this Today show piece aired!
Hi,
as a customer , i have faced many issues like that you have shown in video. Then i come up with idea to facilitate the customer by claim of their dressing size issue, or any defect piece freely. We personally sale the order at their door step to check whether it fit or not or customer is happy to buy it . Although it is very difficult task for us but my order is increasing due to this strategy. But problem is about outbound area where i can not reach in the mean time for the customers.
Hi,
as a customer , i have faced many issues like that you have shown in video. Then i come up with idea to facilitate the customer by claim of their dressing size issue, or any defect piece freely. We personally sale the order at their door step to check whether it fit or not or customer is happy to buy it . Although it is very difficult task for us but my order is increasing due to this strategy. But problem is about outbound area where i can not reach in the mean time for the customers.